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Add a testimonial manually

Add a testimonial you already have, from an email, a chat or a call, to your HappySaid inbox by hand, with its source, its date and the customer's permission.

On this page

If a customer told you something kind by email, chat or in person, you can add it to your inbox yourself.

Add one

  1. Open your Space and go to the Import tab.
  2. Stay on Add manually.
  3. Paste the Testimonial text, and enter the Name. Both are required.
  4. Fill in the title, company, avatar URL, website, rating and date if you have them. Use a rating of 0 when there isn't one.
  5. Choose the Source. Use "Email or other" for anything private, or pick Google, X, LinkedIn, Product Hunt or G2.
  6. Add tags if you like.
  7. Click Add testimonial.

A toast says "Added to your inbox" or "Added and approved". The form resets but keeps your Source and Tags, so you can add a run of similar ones.

Approve on import

Under the tabs, Approve on import (show in widgets right away) is ticked by default. Untick it to send new items to Pending and review them first.

Permission

You are responsible for permission. Only add what you have the right to show. Imported items carry a label that shows their source, and the editor reminds you: "Imported by you. Make sure you have permission to show it."

Duplicates and limits

If you already have the same testimonial from the same person, you will see "You already have this testimonial from [name]". If you are over your plan's limit, it's saved as Over limit. See Held testimonials over the limit.

Other ways to add

Still stuck? Email support@happysaid.com