Email notifications

HappySaid can email you when a customer sends a testimonial. You choose how often.

Choose a setting

Open Settings, then Notifications. There are three options:

• Instant: an email for each new testimonial. This is the default.
• Daily digest: one email a day, at 09:00 UTC.
• Off: no emails.

The choice saves as soon as you change it. Emails go to the address you signed in with.

Instant emails

You get "New testimonial for [Space]" with the star rating, the author's name, their title and company, and the first 500 characters of the text. The Approve in HappySaid button opens that testimonial in your inbox. You may need to sign in first, and then you land in the same place.

If you are over your plan's limit, the email says "upgrade to see it" and doesn't include the text, author or rating. See Held testimonials over the limit.

Busy days

If you've had ten instant emails in an hour, the next testimonials aren't emailed one by one. They go into the next daily digest. This protects you from a spam wave.

The daily digest

One email lists new testimonials from the last 48 hours, grouped by Space, with up to five per Space and a link to each. If there are more, you see "+k more". Held items are counted without showing what they say. If nothing is new, no email is sent.

Turn it off

If you choose Off, no emails are sent. Turning it on again doesn't send old ones.

Sign-in emails

Notification settings don't affect the sign-in link, which is always sent when you ask for one. See Create your account.