Rewards on the thank-you page

A small thank-you can raise the number of customers who finish a testimonial. HappySaid can show a message and a code on the thank-you page right after they send one.

Set it up

1. Open your Space, then Settings, then Collection form.
2. Go to the Thank-you section.
3. In Incentive message, write what you are offering. For example: "Thanks! Here is 20% off your next month." It's plain text, up to 280 characters.
4. In Coupon code, enter the code, if you have one. Use letters, numbers, hyphens and underscores, up to 40 characters.
5. Click Save changes.

The customer sees your message, and a field labelled "Your code" with a copy button.

Things to know

• The reward is shown to everyone who submits. The page can't check the testimonial, so offer something you are happy to give to anyone who completes the form.
• HappySaid doesn't create or redeem the coupon. Create it in your own billing or store tool, and set its limits there.
• No links or formatting in the incentive message. It's shown as plain text.
• Be clear that it is a thank-you. Don't make the reward depend on a positive testimonial or a particular rating. Many places have rules against paying for favourable reviews, so keep the offer the same for everyone.

Leave it empty

If both fields are empty, the thank-you page only shows your thank-you title and message.

Related

• Customise the collection form
• Consent and what we store